New Safety Protocol

  • All bags/belongings entering the Emergency Department will be searched.  It is suggested that patients only bring necessary items (e.g. Keys, ID, Phones)
  • All Patients entering the Emergency Departments will be Screened via a security wand
  • Patients entering the ED Treatment area will be provided a gown
  • Visitation Update - One visitor per patient (children may have both parents).  Visitors will be subject to wanding and are asked not to bring any belongings into the ED with them.  If they choose to bring in bags they will be subject to a search.
  • At this time, all protocols are not currently in effect at Athol Hospital. Full implementation is planned to begin in the coming days.

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Positive Results

Quality of care, patient safety, and satisfaction ratings are factors that ensure a safe surgical procedure, positive experience, and smooth recovery. Outcomes are measured to track improvements following joint replacement.

Surgical Outcomes

Positive outcomes for joint replacement show overall better quality of life. Success is measured by improved function and reduced pain after surgery. Most patients show significant improvements after hip and knee replacement.

Delivering high quality care is our first priority. Measuring outcomes is essential to that mission. It allows us to know how well we are serving the patients who trust us with their care and make improvements in the way we deliver surgical services, so our patients can be confident that they are receiving orthopedic care according to the highest standards compared to both local and national peer groups.


Hip Osteoarthritis Outcomes


Knee Osteoarthritis Outcomes

Outcome scores reported for 2014-2016

Patient Safety & Quality

Our patient safety and quality ratings put your mind at ease when planning for surgery with Heywood Orthopedics.

Patient safety is measured and rated by The Leapfrog Group, a national organization committed to improving health care quality and safety for consumers and purchasers. Heywood Hospital earned an “A” for the third consecutive year from The Leapfrog Group’s Spring 2019 Hospital Safety Grade. To see our full grade details, and to access patient tips for staying safe in the hospital, visit

See our scores and quality initiatives