Patient Portal

Heywood Healthcare Patient Portal: One Patient. One Record.

In case of a medical emergency, call 911. For urgent medical matters please contact your doctor's office by phone.

The portal allows patients to:

  • View results from services received on-site at all Heywood Healthcare sites (Heywood Hospital, Athol Hospital, Heywood Medical Group, Quabbin Retreat)
  • View discharge information from your hospital stay
  • Message your providers
  • View upcoming appointments
  • Access your health summary, medical history, and visit history
  • View current conditions and allergies
  • View procedure and lab results
  • View your medications, including guidelines, side effects, and precautions
  • Complete pre-appointment questionnaires requested by your doctor
  • Read summary reports of your office visits and procedures

Easy, Private Access to Vital Health Information for Patients

At Heywood Healthcare, we continually try to make healthcare more effective and responsive to your needs.

You will need to provide Patient Registration with your personal, non-shared email address by visiting our campuses or contacting Athol Hospital Patient Registration 978-249-1355 or Heywood Hospital Patient Registration 978-630-6531.

If you need assistance with the Heywood Healthcare patient portal, including enrollment, username and password reset, etc., please contact Heywood Hospital Medical Records Department at (978) 630 6242 and select option 2, Athol Hospital Medical Records Department at (978) 249 - 1138, or email

Patient Portal Policy and Procedures