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Case Management

Have a Question?

If you have questions regarding case management services prior to your hospitalization or during your hospital stay, please contact Case Management.

While you are hospitalized, a member of the Case Management Department will be continuously assessing and evaluating your care needs. RNs from the department work closely with your nurse, physician and other disciplines to assist in meeting your specific discharge needs.; assisting with utilization management-whereby the appropriateness, necessity and quality of health care services are monitored by payers and providers. Staff assist in this process by providing clinical information to payers, monitoring length of stay, seeking necessary care authorizations, and appealing medical denials.

In the hospital setting, staff work with the multidisciplinary team focusing on patient flow and care coordination as they transition through the continuum of care. This is provided through the coordination and facilitation of the patient's tests, treatments, procedures, consults, and other care interventions. As part of the multidisciplinary team, staff may be called upon to assist patients and families in developing a discharge plan, including coordination of community based services and, when necessary, admission to a post-acute care facility.

The Department is located on the 2nd floor of the hospital.

Hours of Operation
Monday-Friday:  8:00am - 4:30pm

Services Offered

  • Transition Planning
  • Utilization Management
  • Variance Tracking/Avoidable days
  • Patient Flow/Coordination
  • Facilitation of Care
  • Denial management