New Safety Protocol

  • All bags/belongings entering the Emergency Department will be searched.  It is suggested that patients only bring necessary items (e.g. Keys, ID, Phones)
  • All Patients entering the Emergency Departments will be Screened via a security wand
  • Patients entering the ED Treatment area will be provided a gown
  • Visitation Update - One visitor per patient (children may have both parents).  Visitors will be subject to wanding and are asked not to bring any belongings into the ED with them.  If they choose to bring in bags they will be subject to a search.
  • At this time, all protocols are not currently in effect at Athol Hospital. Full implementation is planned to begin in the coming days.

Click here for more information.

Request a Medical Record

To request a copy of your medical records, an Authorization form must be completed and sent to:

Medical Records Department
Heywood Hospital
242 Green Street
Gardner, MA 01440

Or faxed to the Medical Records department at 978-630-6152. 

If you would like to email your request, please use the patient portal to communicate with Medical Records and send your form for prompt attention.