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Important Contact Information

Write to Us

Heywood Hospital
c/o Community Relations 
242 Green Street
Gardner, MA 01440

Patient Advocate

Call: 978-630-6159

Patient Satisfaction Line

Call: 978-630-6400

Corporate Compliance Line

Call: 978-630-6100

General Information

Call: 978-632-3420

Medical Record Requests

Fax: 978-630-6152

Referrals and Medical Authorizations

Fax requests to 978-630-5715

TTY Phone Numbers

TTY phone numbers for the hearing impaired:
Heywood Emergency Department 978-630-5043 
Heywood Patient Registration 978-669-5600

Physician Recruiter

For information regarding physician opportunities, please contact hmgrecruiting@

Resumes for All Hospital Jobs

Please view and apply for any open positions by visiting our careers page

The Contact Us form is intended for general inquiries. 

  • This form is not for medical advice, appointments, or prescriptions. Please contact your primary care provider team.
  • Please note that our website team is not able to help with emergency situations in which immediate response is required. If you are having a medical emergency, immediately call 911.
  • For medical records requests, visit the Medical Records Department page.
  • For comment and concerns regarding your experience, please contact our Patient Advocate, Karla Sund at (978)630-6159.
  • To ensure you receive a response, submissions may be viewed by multiple staff members, including those outside of the intended recipient. Keep this in mind before providing confidential information.
  • You should receive a reply within two business days, excluding weekends and holidays. Responses may be delayed due to large volume.

If you are having a medical emergency, immediately call 911.

Concerns or Compliments

For concerns or compliments regarding your patient experience, please contact our Patient Advocate, Karla Sund. 

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