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COVID19 (Coronavirus) Updates

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Update 5.22.2020: 4,393 tested, 453 positive, 3,756 negative

Heywood Healthcare is closely monitoring the spread of COVID-19 (2019 Novel Coronavirus) and is coordinating with the U.S. Centers for Disease Control and Prevention (CDC) and state public health officials to take every precaution to prepare us to provide safe care to all of our patients, including those who may present with COVID19 symptoms.  

A Message from the Heywood Healthcare Board of Trustees

Dear Heywood Healthcare Employees:

The current pandemic has created the most challenging medical care environment our country has ever seen and as a result has put healthcare organizations in a position most of us could not have imagined possible. As Trustees of Heywood Healthcare, we want to acknowledge the amazing work that all of you are doing to care for the needs of our patients and communities in a positive, compassionate and professional manner as well as remaining mindful of your own personal safety and wellbeing.

While as Trustees we are not on the frontline, we continue to work closely with Win and the leadership team to help guide and support decisions that ensure both near and long-term success for this amazing community-based healthcare organization.

The strength of this organization is, and will always be, its people. It is clear that all of  you are doing your part to continue to place the community in good hands during this challenging and unprecedented time.

Thank you for all you do!


Robert Chauvin

Chair, Heywood Healthcare Board of Trustees  

Important COVID19 Provisions at Heywood Healthcare

Hospital Precautionary Measures:
  • The Heywood Hospital South entrance is closed until further notice. The only entrance available is the main entrance.
  • The only entrance available at Athol Hospital is the Emergency Department Entrance.
  • Strict Visitation Policy
    • Inpatient Visitation Restricted to patients on comfort measures only, laboring mothers or extenuating circumstances. 1 healthy visitor is allowed. Laboring mothers can have this one consistent support person throughout their stay.
    • Outpatient/Emergency Department Visitation restricted only to patients in need of a care-giver, healthcare proxy/decision-maker, guardian, or an extenuating circumstance. 1 healthy visitor is allowed to accompany patients to a procedure, test or appointment. 
    • Click here to see tips on ways to keep in touch with your loved ones who are in the hospital.
  • Elective surgeries are cancelled until further notice. All surgeries done will be urgent or emergent. 
  • Long-term oncology patients are being rescheduled on a case by case basis.
  • The cafeterias at Heywood and Athol Hospital are closed for public use until further notice.
  • All support groups, classes, club meetings, etc. held on Heywood Healthcare campuses are suspended indefinitely.
  • The UMass Specialty Office and Leominster Dermatology offices on the Heywood campus will be closed until further notice.
  • The Life Center is closed until further notice.
  • All non-essential personnel, including students and interns, are temporarily restricted from Heywood Hospital, Athol Hospital, and all Heywood Medical Group locations.
  • All vendors are restricted. Alternate arrangements have been made on necessity.

  • Our Mental Health Unit is temporarily closed. If there is a large demand, it will be open and available. In the meantime, our Partial Hospitalization Program and The Quabbin Retreat are still operating.
Satellite Location Precautions:
  • Our Urgent Care (located on Main St. in Gardner) and Tully Walk-in (located in the Market Basket Plaza in Athol) locations are open for Care Operations for sick visits Monday – Friday 8:00 am - 7:30 pm, and Sat/Sun 9:00 am - 4:30 pm.
    • Please be reminded we are not providing “on demand” testing. Patients who visit these locations will be screened and tested if they meet clinical criteria for testing.
  • Our Primary Care Physicians have received training on Telemedicine so we may continue to efficiently, effectively and safely support our patients needs throughout this challenging time.

  • The Heywood Rehab Center (located on Pearson Blvd) will now operate on the following schedule: Mon & Fri 7:00 am - 12:00 pm, Tues 12:00 pm - 4:30 pm, Thurs 1:00 pm - 4:30 pm

  • The Athol Outpatient Rehab Clinic will now operate on the following schedule: Mon & Wed 8:00 am - 5:30 pm
Youth/Family Support:
  • Several of the area schools are continuing to provide students with school breakfast and/or lunches, and Heywood is assisting to supplement with food items. Thank you to Advanced Cable Ties, who has provided support and a location for warehouse storage of the food items.
  • Our Tele-Behavioral Health services are continuing. If your school is interested in participating, please contact Morgan Ban-Draoi at 978-724-0010.
  • We have recordings of some of our youth activity programming. Activities include exercise and others ways to encourage our youth to continue to be active and healthy during this uncertain time.

Please continue to refer to Heywood Healthcare’s websites and social media platforms for the most up to date information

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COVID19 Covalescent Plasma FAQs


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Important Resources

Literature (more on CDC & DPH websites)

Special Thank You

Thank you to the local businesses who have donated masks to our organization, and those who are helping with transportation and packing of backpacks to support our BackPack Program. 

If you have essential medical supplies (masks, PPE, etc.) and are willing to donate them to our organization, please call (978) 751-1289.

  • A&E Environmental
  • Brian's Auto Body of Gardner
  • Cindy Ladanno and CAPS Collaborative
  • Daniel Berger from Encompass Health
  • DCU
  • Fitchburg State University
  • Gardner Ale House
  • Gardner High School 
  • GFA
  • Jay Drake
  • JP Electric & Son
  • Ken Tomasetti & his staff at Advanced Cable Ties
  • Monty Tech
  • Mount Wachusett Community College
  • Oakmont High School 
  • Price Chopper
  • Ralph C. Mahar High School 
  • Ruel Electric
  • Sterilite
  • Stitches
  • The Indian Association of Greater Boston
  • Traverse printing
  • Whipps, Inc.
  • White Cloud Diner
  • Winchendon Elementary School
  • Liz Ahlin
  • Beverly Armstrong
  • Tom Bates
  • Patti Bergstrom
  • Donna Boutwell Owens
  • Ronnie Breau
  • Michael Bruley
  • Bethany Donelson
  • Diane Drury
  • Guy Fallavollita
  • Jody Fejes
  • Joyce Fletcher
  • Kevin and Erin Foley
  • Celeste Goguen
  • Renee Grimes
  • Martha Haley
  • Janice Hilm
  • Eileen Hurley
  • Tanya Jacques
  • Cathy Johnson
  • Sherry Johnson
  • Gayle Kadlik
  • Kevin and Gina Kelly
  • Mona Kutler
  • Bonnie Leger
  • Correna Lukas
  • Kittery Massie
  • Mona McClure
  • Pearl McConnell
  • Julia Morrison
  • Lisa Moulton
  • Carol Nolan
  • Beth and Eliot Nottleson
  • Shannon Oulette
  • Joshua and Lindsey Page
  • Janet Pattelli
  • Brenda Putney
  • Ellen Ray
  • Stephen Rockwood
  • Dennis Rogers
  • Tina Sbrega
  • Janice Serry
  • Betty-Ann Sharp
  • Amy  Sim
  • Patti Stone
  • Karen Sugalski
  • Joan Syriopoulos
  • Nancy Thibeault
  • Peggy Thomas
  • Margaret Thomas
  • Donnalee Tignor
  • Romaine Tims
  • Roy Toula
  • Diane Vega
  • Christine Wabenton
  • Sally Waite
  • Christine White
  • Dr. Nicole Winters
  • Megan Wolski
  • Annie Woosley