Medical Surgical Care at Heywood Hospital
Heywood Hospital provides medical, surgical, telemetry and intensive care services in the new Watkins Center for Emergency and Acute Care.
Watkins I is the telemetry, medical surgical floor with 19 beds. The 6-bed Robinson-Broadhurst ICU is also on this floor.
Watkins II is a 25-bed medical surgical floor.
Patient and Family Centered Care at Heywood Hospital
Staff from these units work together on a team devoted to providing Patient and Family Centered Care. Below is a list of services and features that Heywood currently offers that help us deliver care in a way that is respectful and mindful of the needs and preferences of our patients and their families. If you have comments on the care your loved one receives, please let the nurse caring for him or her or the manager on the floor know about your concerns or compliments. Please also take a moment to respond to either the mail survey or the phone survey that you may receive from our survey vendor, Press Ganey. We use such feedback to help us continue to improve.
Individualized Patient and Family Centered Care Plans
Multidisciplinary Care Team
Patient Liaisons on Each Unit
Rooming In Visitation
Patient & Family Advisory Council
Patient/Family Education Rooms
Private Rooms
On-Call Clergy
Multicultural Approach
Interpreter Services
Whiteboard Communication
Wireless Internet Access
Minimal Overhead Paging
“Liberalized” Patient Menus (with more options to choose from)
Physical Therapy Gym on Watkins II
