Tina Santos, MBA, MSN, RN
Vice President of Operations and Chief Nursing Officer
A dynamic nursing leader on the forefront of clinical excellence, Tina Santos, MBA, MSN, RN is Vice President of Operations and Chief Nursing Officer at Heywood Hospital. Knowledgeable and enthusiastic, Ms. Santos brings an empowering spirit to the Nursing Division at the hospital.
Ms. Santos previously held the position of Director of Adult and In-patient Services at Lowell General Hospital, where she served on the leadership team which earned that organization Magnet® status.
Known as a high energy and results-oriented healthcare professional, Santos’s twenty year career in nursing includes her role as Director of Maternal Child Health at Lowell General Hospital and Practice Manager of Ambulatory Pediatrics at Boston Medical Center. Santos began her career as an emergency room nurse.
As Vice President of Patient Care Services, Santos is responsible for daily operations related to patient care, compliance with regulatory standards, performance improvement and infection control.
As Chief Nursing Officer, Santos provides leadership for the Division of Nursing, guiding her staff to develop and manage their departments to provide excellence in patient care.
Ms. Santos received her Bachelor of Science degree in Nursing from University of Lowell, and holds the degrees Master of Science in Nursing and Master of Business Administration. In addition, she is a member of the Organization of Nurse Leaders, Massachusetts Hospital Association and the American College of Healthcare Executives. She serves on the Board of Directors for the Gardner Visiting Nursing Association, Inc.